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Arbor services over 600 loans totaling more than $3.5 billion for a multitude of investors, including Fannie Mae, institutional entities, Wall Street firms and private mortgage holders. Diverse in nature and scope, our nation-wide serviced portfolio includes mezzanine financing, permanent deals, construction/funded forward products, REIT/securitized transaction loans and HUD-insured projects.
Based in Williamsville, NY, Arbor’s servicing group has demonstrated the ability to proactively manage the Company’s serviced portfolio through the variable fluctuations of real estate cycles. The group proudly boasts an average of 25 years of dedicated commercial mortgage servicing experience.
Servicing oversees a vast array of loan products including:
- Fixed-rate loans
- Adjustable-rate loans
- Credit facility transactions
- Moderate and substantial rehabilitation loans
- Senior housing loans
- Commercial Mortgage Backed Securities (CMBS)
The servicing group is primarily responsible for proactive risk mitigation for the benefit of investors, security holders and Arbor Commercial Mortgage, LLC. Comprised of asset management, operations and construction administration, the division assesses loan performance in the key areas of financial analysis/project operations, project condition, borrower commitment, tax and insurance administration and delinquency control.
Each member of Arbor’s servicing team handles loans on a regionally geographic basis. This fosters sound market knowledge and consistent communication with regional producers, creating a seamless transition and the highest quality level of service to our borrowing community. The department has an efficient, protective contingency plan in place to support the seamless execution of normal procedures in the event of an unexpected emergency.
Arbor is a rated Standard and Poor’s third-party servicer, placing it with the most elite commercial loan servicers in the country. Arbor also services loans for Arbor Realty Trust, Inc. (NYSE:ABR) a real estate investment trust, (REIT), formed to invest in real estate related bridge and mezzanine loans, preferred equity investments and in limited cases, discounted mortgage notes and other real estate-related assets. In addition, Arbor services the loans in ABR’s Collateralized Debt Obligation (CDO), a portfolio comprised of mostly bridge and mezzanine loans totaling nearly $500 million.
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